BSB51004 Diploma of Business (Frontline Management)
Distance Learning

Course Description
The Diploma level of Frontline Management provides students with the theory and practical knowledge to implement strong team development, leadership and motivational skills within the business environment. This includes the ability to relate to a wide range of staff with varying needs at a hands-on level with strong customer service and people skills attributes.

Course Structure
All units delivered in the Diploma of Children’s Services are listed below and are delivered by distance learning (self paced training). This is supported by regular teacher assistance and assessments are completed using industry accredited exercise resources, observations in the field (place of employment) and case studies. For a small additional fee students are permitted to join the full time class if they prefer the classroom study environment during some particular units of study.

Campuses
Easy T Centre – Shop 30 Corner Scottsdale Drive & Christine Avenue, Robina 4226

Duration and Study Modes
1 Unit Distance Learning - 3 months per unit

Course Fees - Click Here

Distance Learning Study Advantages

• Self paced individual study to accommodate lifestyle
• Industry experienced and qualified teacher support
• Can enrol at any time
• Fast Track study option
• Study the unit online all the time – not by term, semester or year
• Discounts for purchasing entire course
• Maintain current work responsibilities and income while studying

Career opportunities
Services industry in retail, tourism, hospitality, childcare and related service oriented businesses at management level.

Course Structure
All units delivered in the Diploma of Frontline Management are listed below and are delivered by distance learning (self paced training resources). This is supported by regular teacher assistance and mentoring in the field of employment. Additional resources include presentations, videos, resource texts, group exercises and role play. Assessments are completed using industry accredited exercise resources, observations in the field (place of employment) and case studies.

Packaging Rules
11 units must be selected for this qualification including:
• 8 compulsory units
• 3 elective units

BSB51004 Diploma of Business Frontline Management

Core Units:

1. BSBMGT505A Ensure a safe workplace
2. BSBFLM503B Manage effective workplace relationships
3. BSBFLM505B Manage operational plan
4. BSBFLM506B Manage workplace info systems
5. BSBFLM507B Manage quality customer service
6. BSBFLM509B Facilitate continuous improvement
7. BSBFLM511B Develop a workplace learning environment
8. BSBFLM512A Ensure team effectiveness

Elective Units:

1. BSBFLM514A Manage people
2. BSBMGT507A Manage environmental performance
3. BSBCMN416A Identify risk and apply risk management processes

Prerequisites
Completion of an appropriate Year 12, its equivalent or mature age.

Entry requirements
Participants need to be employed in an organisation or in a team leader / supervisory position or be willing to participate in a workplace environment (field placement).

Credit Transfer
Credit will be given to any applicant who has successfully completed modules/units of competency which give the equivalence into training programs offered by the Australian College of Early Childhood Education and which have been gained with another recognised training organisation. You will need to produce your original statement of attainment or a certified copy for our records.  (RCC)

Recognition of Prior Learning (RPL)
What is Recognition of Prior Learning? - The acknowledgement of the full range of an individual's skills and knowledge acquired from previous industry skills. This means that you may be able to receive recognition for any units you may have acquired, regardless of where or how you acquired them. For example, you may have completed a formal training program at a College or University, or you may have acquired them through on-the-job training or even through some hobbies or community work in which you have been engaged.

Additional RPL information – Click here

Miscellaneous Fees
Recognised Prior Learning (RPL) = $100 per unit
Certificate Re-issue: $35
Distance learning student to attend class: $50 per unit

Course Dates
All year round

How to Enrol - Click Here

Applicants should apply directly to the The Australian College of Early Childhood Education by:

1 - Australian College of Early Childhood Education
Easy T Centre
510 Christine Ave
Robina
Qld, 4226 map

2 - Complete the Online Application Form. - Click Here

Further information please contacts:

Student Applications and Enrolments
Email: applications@studychildcare.com.au

General Questions - Student Support Services
Email: studentservices@studychildcare.com.au

Accounts and Payments
accounts@studychildcare.com.au